01-26-2009 10:51 AM
I don't recall and I can't get it to do it right now. If I recall correct, it most often happens the first time I try to open a DOC attachment to an email. I would get the Word blank screen but no document. I think there was a message in the lower left of the Word screen. I would simply close Word and try again and then I would get the document to open. When it happens again, I'll take note of any messages and let you know.
04-06-2009 03:42 PM
I have a client with Act For Financial Professionals (on 9.0) having this same issue. Can you please send me the appropriate file that will fix this?