03-14-2012 08:01 AM
My ACT program does not respond for 4-5 minutes with I try to schedule or clear a call or meeting or to-do or even look up my record. Anyone have an idea on how to fix this problem? It started about a month ago and seems to be getting worse
I have ACT Pro 2011 Version 22.214.171.124 HF6. 4 Mb and 2.4 GHZ Dual Core Intel processor.
Thank you in advance
03-15-2012 11:42 AM
Welcome to the Sage ACT! Online Community!
How many activities are on your Task List? Having a large number of activities can cause response issues within the calendar.
Be sure to clear outstanding past activities, and you can use the Tools > Database Maintenance > Remove Old Data option to remove older cleared activities from the calendar/Task List. Note: Cleared activities create History items, and the History items remain intact even when the cleared activity is removed.
It is highly recommended to create a backup of the database before peforming mass changes in the database (File > Backup > Database). You may even want to create a copy of the database to test in, before performing it on your original database. You can use the File > Save Copy As option to create a duplicate of your database for testing.