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ACT menu option missing from Microsoft Word 2007

New Member
Posts: 1
Country: USA

ACT menu option missing from Microsoft Word 2007

I have tried all the fixes on "knowledgebase" except the one that discusses Normal.DOT.  I have Windows 7 on my computer and don't see any suggestions for getting to the place to check these files to check them for Windows 7.  Can anyone out there offer any advice?  The ACT menu button is visible in Word but nothing is in the button.  Nothing happens when I click on it.  When I want to edit email templates I don't have the "field list" available to use and make changes.  Very aggravating!