06-27-2014 03:45 PM
Running ACT 2013 Premium
Windows 7 (refuse to use Win 8)
Currently using Office 2003
Planning on updating Office/Outlook, does anyone know if ACT link for Outlook works with Office 2013?
07-02-2014 10:21 AM
See the following knowledgebase article on Office compatibility with Act!
07-02-2014 01:51 PM
07-02-2014 02:00 PM
Elise, thanks. I'm not at all certain what:
2003, 2007, 2010 (32-bit only)
means in reference to Outlook. I'm using a 64 bit machine now with ACT 2013 Premium and Outlook 2003 now. I'm planning on upgrading to Outlook 2010 for the better integration with the Gmail server my company uses. I don't recall any issues surrounding 32 or 64 bit during initial install. Can you explain further?
07-02-2014 02:02 PM
AJ,\
I've asked for clarification on this. I'm using Act 2013 Premium and Outlook 2003 without problem now.
07-02-2014 02:20 PM
07-02-2014 02:27 PM
So far as I know Office includes both the 64- and 32-bit install versions. However Office 2013 would be a problem with ACT! 2012.
07-02-2014 02:34 PM
Hi Roy,
I've ordered Office 2010, which I understand works with ACT 2013, are you saying that I need to install Office as 32 bit program?
07-02-2014 03:04 PM
Yes. Microsoft actually recommends the 32-bit version. The exception is for very large and complex Excel spreadsheets. Microsoft doesn't provide full connectivity for outside applications to the 64-bit version.
07-02-2014 03:07 PM
Thanks, I will so install if able.