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ACT keeps creating a folder

New Member
Posts: 7
Country: usa

Re: ACT keeps creating a folder

yes the user has that folder and file, yet a the folder is also being created under jessica.acs without the xml file

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT keeps creating a folder

I'm not sure why that file would be created and the others are not, unless the filepath is slightly different. When you put in the filepath for the internet links in Preferences, did you type it or browse to it? Make sure you browse. Also, you can try deleting the NetLinks folder for the user as well as Jessica.ACS, then create a new folder called NetLinks in the users directory and leave it empty. Then when you are assigning the filepath in Preferences, browse to that empty folder.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.