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ACT is Freezing Up

New Member
Posts: 1
Country: USA

ACT is Freezing Up

Whenever I have the Contact Detail page open, and I click on Groups/Companies, as soon as I click "Add Contacts to Group," the entire program freezes up.

 

this just started happening last month after 2 years.  I re-installed the program and it did not help.

 

Any suggestions or answers are much appreciated!

 

-Vince.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT is Freezing Up

Hello Vince,

Welcome to the Sage ACT! Online Community!

 

Most likely, the pop-up window for the function is appearing 'out-of-view'.  Here is an article with instructions for bringing it back into view: KB Article 27869

Greg Martin
Sage