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ACT import and duplicate checking

New Member
Posts: 53
Country: United States

ACT import and duplicate checking

Our duplicate checking is based on the email field. When I import contacts with no email address which is rare, these are not imported when I choose "Do not change" if record exists. Is there anyway around it?

Platinum Elite Contributor
Posts: 14,524
Country: Australia

Re: ACT import and duplicate checking

New Member
Posts: 53
Country: United States

Re: ACT import and duplicate checking

thanks - so to import the records without emails then I have to turn off duplicate check?

 

Platinum Elite Contributor
Posts: 14,524
Country: Australia
New Member
Posts: 53
Country: United States

Re: ACT import and duplicate checking

Ok. So that means change my duplicate checking to say first & last name & company name before the import and then reinstate duplicate checking to email after the import?

 

Thank you for your help.

 

Mona Wolf