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ACT for Web: ActintegrationSetup not download

New Member
Posts: 5
Country: USA

ACT for Web: ActintegrationSetup not download

Hi

 

The have setup ACT for Web 20.1.

When I go to download the email integration it have a pop to install the software when I click install not happens.

 

I have even formatted a laptop and tried a number of kb's still doesn't work

 

 

Please help.

 

Thanks

Copper Elite Contributor
Posts: 97
Country: Germany

Re: ACT for Web: ActintegrationSetup not download

Have you tried deactivating your anti virus and or firewall yet?

Jan Teske
ACC
jbt consulting
New Member
Posts: 5
Country: USA

Re: ACT for Web: ActintegrationSetup not download

Hi

 

Yes I did.

 

I even format a computer with no anti virus an still I can't download the file.

 

Is the a manual way to download that file.

 

Thanks

Copper Elite Contributor
Posts: 97
Country: Germany

Re: ACT for Web: ActintegrationSetup not download

Did you try downloading it from a different computer and then transferring it?

Jan Teske
ACC
jbt consulting
New Member
Posts: 5
Country: USA

Re: ACT for Web: ActintegrationSetup not download

Hi Jan

 

Yes I have tried from 5 different computers with different operating system.

 

Thanks

 

 

Copper Elite Contributor
Posts: 97
Country: Germany

Re: ACT for Web: ActintegrationSetup not download

That's very strange. I have not heard of that issue before. I would call Swiftpage and ask them for assistance.

Jan Teske
ACC
jbt consulting
New Member
Posts: 5
Country: USA

Re: ACT for Web: ActintegrationSetup not download

Hi Jan

Do you have the software for 21.0 email integration?

Thanks
Copper Elite Contributor
Posts: 97
Country: Germany

Re: ACT for Web: ActintegrationSetup not download

Hi Vanu,

 

no unfortunately not.

Jan Teske
ACC
jbt consulting