10-21-2008 12:51 PM
I'm trying to send email directly from the ACT contact screen but am getting the following error message. It has worked fine until today for some reason. I have, however, just installed some mail merge programs so maybe that is the issue.
"Retreiving the COM class factory for component with CLSID (74BEEFD - AECO - 84AF - 4F61D15F5526) failed due to the following error: 80040154.
Can anyone help with this? Thanks.
10-24-2008 02:58 AM
You didn't say what version of ACT! or which email system...
But, taking a guess, please try this ACT! Knowledge Base article - http://tinyurl.com/5w9mre
10-24-2008 09:54 AM
Thanks for the info. I'm using ACT 2009 and Outlook is my email. Again, I was able to send email direct from my ACT contact record until recently, when I downloaded some 3rd party mail merge program which I suspect may have thrown something off. BTW: what mail merge program would you suggest? I need to send bulk emails to clients a couple times a months of 400 - 500 emails each. I'd like something VERY easy since I'm not too technical and don't want to have to learn HTML. Thanks in advance.
10-24-2008 10:15 AM
The link I posted above should have the steps to fix it.
For email merge, probably SwiftPage
10-24-2008 12:49 PM