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ACT email merge not working

New Member
Posts: 1
Country: USA

ACT email merge not working

I am doing an email merge using a modified ACT pre-defined template.

 

None of the template data is showing up in the actual emails (only the subject shows up).

 

I am doing this with a 10 contact set.

 

Has anyone seen this problem and how did you fix it?

 

Thanks

Moderator
Posts: 4,395
Country: USA

Re: ACT email merge not working

dgourley,

 

Which version of ACT! (Help | About ACT!), email system, and word process are you using?

 

Is the entire email blank then running the template?