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ACT! e-mail client crashing

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Tuned Listener
Posts: 21
Country: United States
Accepted Solution

ACT! e-mail client crashing

Recently updated to ACT! by Sage 2008 (10.0) Version 10.0.3.182, Hotfix 1.  My ACT e-mail client connects, grabs the mail, and then crashes.  Have to completely exit the program and re login.  This did not happen prior to the update.  Why?

Accepted Solutions
Solution
Accepted by topic author rickr149
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: ACT! e-mail client crashing

  1. Uninstall ACT! from Add/Remove Programs in the Windows® Control Panel.
  2. Reboot the computer.
  3. Download the full version of ACT! 2008 (10.0.3) - check your private messages (yellow envelope towards upper right). 
  4. Double-click on the downloaded file to extract ACT! setup files to selected destination folder.
  5. Install ACT! 2008 (10.0.3) full version.

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Solution
Accepted by topic author rickr149
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: ACT! e-mail client crashing

  1. Uninstall ACT! from Add/Remove Programs in the Windows® Control Panel.
  2. Reboot the computer.
  3. Download the full version of ACT! 2008 (10.0.3) - check your private messages (yellow envelope towards upper right). 
  4. Double-click on the downloaded file to extract ACT! setup files to selected destination folder.
  5. Install ACT! 2008 (10.0.3) full version.