Showing results for 
Search instead for 
Do you mean 
Accepted Solution

ACT dialer/Windows dialer

Copper Contributor
Posts: 62
Country: USA

ACT dialer/Windows dialer

I know this is an ancient post, but I am am having a bit a difficulty understanding the solution!


I am running ACT! v 18, with Windows 7 Pro. I want to use the dialer within the ACT! application. My laptop does not have an internal modem (neither: voice nor fax)! What kind of an external (USB) modem do I need to get to accomplish this? My office phone has two outside lines. I would like to plug one of the phone lines into the modem, and still be able to answer the incoming calls using my laptop, or using the telephone instrument.


Can anyone make a recommendation as to how this is done? If so, can you recommend a particular USB modem, add on software, and how to wire, so that I can do this?


Thanks for any help that is offered!

Silver Super Contributor
Posts: 2,330
Country: USA

Re: ACT dialer/Windows dialer

I would just go with a US Robotics modem.  The built in Windows faxing software should work fine as long as your needs aren't too demanding.  Here is a link to one on Amazon for $16 or so.



If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
Click Here to Purchase Act!
Nickel Elite Contributor
Posts: 988
Country: USA

Re: ACT dialer/Windows dialer

[ Edited ]

If you do not need FAXING capability,  forget the modem. For Auto voip dialing, use a voip addon.  You can use Skype or Magic jack etc..

I use multiple magic jacks and have for years now. Love them.  You can purchase a two line at&t phone system and use two magic jacks / two separate numbers..  Reference     Universal Voip  dialer.

I use one mj device connected to my pc and use the exponenciel software voip dialer. That is the mj that uses the exponenciel act voip dialer.

My other Mj devices are connected to my router. For my traveling laptop, I use skype or mj..

When I was using a fax, I also loved using Faxtalk software -


I could also Fax thru my Magic jack using a fax machine, if I wanted to. Been a while.. hope this helps. Smiley Happy



Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors
Also - FREE - BullZip PDF Printer - Print directly to PDF