Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT database sharing stops every time

New Member
Posts: 6
Country: Netherlands

ACT database sharing stops every time

Hello,

 

We using Sage ACT 2011 and we have some issues with the database sharing option in ACT.

 

Everyday we need to set the "Share Database" option under Tools > Database Maintenance > Share Database.

 

When we select this option or users can access the database again.

 

How can we set this option permanent ?

 

Many Thanks.

Pim

Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT database sharing stops every time

This is usually an issue with some security software running nightly on the server.  Check with whoever is handling your server security and tell them about the problem.  They should be able to fix it pretty quickly.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 6
Country: Netherlands

Re: ACT database sharing stops every time

We manage the by or self.

We have disabled the firewall and antivirus software but this wil not help.

 

Do you have some other ideas ?

Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT database sharing stops every time

No.  That's what is usually causing it if it happens on a regular basis.  Folders don't usually unshare themselves so something is unsharing the folder.  You might want to have an IT specialist come in and take a look at it.  Some ACT! Certified Consultants know a lot about IT but this might take someone with more experience.  I would not recommend running your server without firewall or antivirus software.  My guess is it is the antivirus software that is turning off the sharing but that is just a guess.  A lot of IT companies have custom security solutions that do it.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 6
Country: Netherlands

Re: ACT database sharing stops every time

We have reinstallad the AntiVirus software and it looks like it is oke now

Thanks
Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT database sharing stops every time

Glad to hear you got it working.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!