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ACT! database and antivirus scanning exclusions

Loyal Listener
Posts: 40
Country: United States

ACT! database and antivirus scanning exclusions

You normally want to exclude SQL database files from any antivirus scanning. I don't see any such instructions from ACT!. The closest I have seen is an old KB article about Norton and ACT! 2005/2006 (referenced by Mike Lazarus in a 2 year old post). All the articles I see reference only programs and ports when talking about AV and firewalls. The lack of file/folder exclusions worries me.

 

Do you need to exclude the database files?

 

Do you need to exclude other files or folders?

 

Is there anything from Sage that lists all the exceptions and exclusions that are needed (files, folders, program, ports, ...)? I am not so interested in how I would do this with a particular AV/Firewall product. I am interested in what needs to be done.

 

Thanks,

 

Joe M

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! database and antivirus scanning exclusions

While you don't "need" to, you will get performance benefits in excluding the ADF and ALF files

Loyal Listener
Posts: 40
Country: United States

Re: ACT! database and antivirus scanning exclusions

Thanks Mike.
JM
Nickel Contributor
Posts: 581
Country: USA

Re: ACT! database and antivirus scanning exclusions

It would not hurt excluding remote DB files .RDB as well since they can be very large in size.  After all your virus scanner exclusion list is about reducing the scanning time that can take performance away during the work day.

JM