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ACT compatible with Office

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New Member
Posts: 7
Country: USA

ACT compatible with Office

New computer (64bit) working on Windows 7, using ACT v14.1.

 

I just installed Office 2013 and cannot start emails from within ACT nor have History recorded from incoming/outgoing emails.

 

Am I missing something...or is ACT! v14 simply not compatible with Office 2013?

 

Appreciate (and I apologize in advance if this issue has been discussed recently).

Carlos.

 

 

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Nickel Contributor
Posts: 158
Country: USA

Re: ACT compatible with Office

ACT! must be installed after MS Office in order for the integrated functionality to work.  Sounds like you need to do a quick unistall/reinstall of ACT! to solve the problem.

Phillip R. Price
ACT! Certified Consultant
Automated Sales Tools, LLC
http://www.automatedsalestools.com
Phone: 1-866-915-9399
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New Member
Posts: 7
Country: USA

Re: ACT compatible with Office

Great...So the two versions ARE compatible...the problem is just the order in which they were installed, right?

 

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT compatible with Office

If by ACT! V14 your mean ACT! 2012 then no it isn't compatible with Office 2013.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Nickel Contributor
Posts: 158
Country: USA

Re: ACT compatible with Office

Yes.  See the system requirements using the following link:

http://www.act.com/products/system/v16/

 

 

Phillip R. Price
ACT! Certified Consultant
Automated Sales Tools, LLC
http://www.automatedsalestools.com
Phone: 1-866-915-9399
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Nickel Contributor
Posts: 158
Country: USA

Re: ACT compatible with Office

Ahh, good catch Roy, I was thinking ACT! 2014, my apologies.

Phillip R. Price
ACT! Certified Consultant
Automated Sales Tools, LLC
http://www.automatedsalestools.com
Phone: 1-866-915-9399
Highlighted
New Member
Posts: 7
Country: USA

Re: ACT compatible with Office

Got it...ACT2012 not compatible with Office 2013.

 

Therefore either upgrade to the latest ACT - which I'm assuming is compatible - or downgrade to an older Office version.

 

Correct?

 

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Nickel Contributor
Posts: 158
Country: USA

Re: ACT compatible with Office

correct.

Phillip R. Price
ACT! Certified Consultant
Automated Sales Tools, LLC
http://www.automatedsalestools.com
Phone: 1-866-915-9399
Highlighted
New Member
Posts: 7
Country: USA

Re: ACT compatible with Office

Thank you...really appreciate!

CW

 

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Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: ACT compatible with Office

No version of Act! works with the x64 version of Microsoft Office however.