Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT asking for username and password

Tuned Listener
Posts: 56
Country: United States

ACT asking for username and password

I am using ACT 21.0.295.0, Update 7. It now asks me for a username and password, which it has not done before.

 

I have tried using "admin," but I still get an error.

 

I tried to run actdiag, but get this error:

 

Capture.JPG

 

Any suggestions?

Nickel Super Contributor
Posts: 444
Country: Germany

Re: ACT asking for username and password

Press "continue" and then follow the instructions here:

https://help.act.com/hc/en-us/articles/360024421833

Besides that, check for availability of a recent backup and prepare to do a restore, if the problems persist.

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
Tuned Listener
Posts: 56
Country: United States

Re: ACT asking for username and password

[ Edited ]

 ACtdiag will not run--it throws an error for every operation requested.