04-22-2013 03:50 AM
I have noticed that after our first import of contacts from Outlook, phone numbers have been formatted according to some pre-determined format.
We have international clients, therefore we'd like to keep a free format.
1. Where do I see the actual number stored in the database? I guess I see the 'formatted' value in the software.
2. How do I change all formats to free form?
Thanks in advance!
04-22-2013 09:17 AM
The phone number is stored in the database in the TAPI canonacal form and is formatted for the screen by the program based on a file of standard inernational phone number formats including the most appropriate country code.
There may be a utility for a mass change, check at ACTaddons.com.