02-16-2012 01:51 PM
I have ACT 2009 and I am using outlook 2007 12.0 SP 2 on a remote server accessing with Terminal Service. The system worked fine for a while and all of a sudden everytime I try to add somebody to an email by clicking on the "TO" button. Outlook just dies and resets itself. My Outlook guru says he thinks it's a ACT problem Probably caused by one of MS's myriad of automatic updates. Also, he went in and put in a clean copy of Outlook and it works fine without the ACT connection, but like all hybrid system...they tend to fingerpoint at each other and say "it's an ACT problem" "no it's an Outlook problem".
Anyway looking for a fix? Does anybody have an answer?