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ACT and Outlook 2003

New Member
Posts: 3
Country: USA

ACT and Outlook 2003

After installing ACT and using the Mail Merge function with Outlook 2003 which seemed to work fine, now my outlook is having all kinds of problems it never had before...unable to delete, unable to receive bouncebacks, unable to receive delivered receipt notices as well as read receipt to  the inbox. I had Microsoft on the phone for an hour and a half and the guy has to research what is wrong and is still clueless. Any suggestions....

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT and Outlook 2003

In Outlook, go to Help/Detect & Repair and see if this helps.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Super Contributor
Posts: 939
Country: USA

Re: ACT and Outlook 2003

I suggest having your Outlook 2003 installation CD handy when doing a detect and repair.  Sometimes it will ask for it.

Michael Matthews
Bridge Concepts, Inc.
Fort Worth, TX
www.bridgeconcepts.com