Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT! Version 11 - Database cannot be accessed...Need help.

Accepted Solution Solved
Tuned Listener
Posts: 6
Country: United States
Accepted Solution

ACT! Version 11 - Database cannot be accessed...Need help.

I am a single user without networking capabilities on my laptop.  I tried to open my ACT ver. 11 database, named Advertising, today (as I always do every day) but this time I was unable to do it and received the following:

 

The database Advertising could not be accessed.  In order to access this database, check your network connection and verify that your database server is available.  It may be necessary to disable your firewall software on your computer or the server.

What can I do to open it and run.

I tried making a new database and open another database and I received additional error messages

What can I do?

 

 


Accepted Solutions
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Silver Contributor
Posts: 1,813
Country: USA

Re: ACT! Version 11 - Database cannot be accessed...Need help.

Check and see if the ACT SQL instance is running. This could be generating the type of error you are seeing.


go to start, run, services.msc. Scroll down to SQL Server (ACT&) and make sure it is running. if it is not start it and try again.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

View solution in original post


All Replies
Solution
Accepted by gmartin (Platinum Super Contributor)
‎09-25-2015 03:20 AM
Silver Contributor
Posts: 1,813
Country: USA

Re: ACT! Version 11 - Database cannot be accessed...Need help.

Check and see if the ACT SQL instance is running. This could be generating the type of error you are seeing.


go to start, run, services.msc. Scroll down to SQL Server (ACT&) and make sure it is running. if it is not start it and try again.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Tuned Listener
Posts: 6
Country: United States

Re: ACT! Version 11 - Database cannot be accessed...Need help.

Thank you very much.  problem solved...
Nickel Elite Contributor
Posts: 508
Country: USA

Re: ACT! Version 11 - Database cannot be accessed...Need help.

If this happens again, look for an automatic update from Microsoft related to SQL Server - often computers check for updates once per week.  Disable it from attempting to install...
Richard Brust
ACT! Certified Consultant
richard@rbrDataSolutions.com