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ACT! V16 Will not write from Other Document Template

New Member
Posts: 1
Country: USA

ACT! V16 Will not write from Other Document Template

Act! Pro Version 16.0.291.0, Hot Fix 5

Microsoft Word

Server

Windows 10

 

ACT will not let me write from other document. An error message populates after each use. Attached is a image of the error message.

 

 

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: ACT! V16 Will not write from Other Document Template

ACT! 16 isn't fully compatible with Windows 10 and running a Word template from ACT! does involve Windows operating services. You need to consider upgrading ACT!.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Silver Super Contributor
Posts: 2,200
Country: United_Kingdom

Re: ACT! V16 Will not write from Other Document Template

[ Edited ]

Although not supported it can be made to work most times.

 

Does it work from the Document list like letter etc?

 

Can you create a new document?

 

Here is a link to more information.

 

http://kb.act.com/app/answers/detail/a_id/38228/~/error%3A-%E2%80%9Ccreating-an-instance-of-the-com-...