04-26-2012 06:06 AM
I have created a second database in ACT 2012 Pro and ACT created a user named "ACT System." This user shows up in all reports, lookups, etc. and is a pain. In my first database created converted from ACT 2010 to ACT 2012 Pro this user does not exist so something triggered the creation of this user in the new database..
I have two questions:
1. What damage will be done if I delete this user?
2. How can I set this user not to show in contact list?
3. What caused this user to be created by ACt when creating the database.
04-27-2012 10:02 AM - edited 04-27-2012 10:11 AM
In answer to your first two questions, the ACT! System user does not show in your contact list or in the user management screen, so you cannot delete it. It is a back-end system account.
In answer to your third question, the very first user record created for a new database (the one you create during the new database creation) will have a Record Creator of "ACT! System" since there is no other user account available at that time.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.