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ACT! Scheduler crashes

New Member
Posts: 6
Country: USA

ACT! Scheduler crashes

Hi,

 

My users remote into server 2008 to use ACT! and when printing an invoice or seems to be randomly Act.scheduler.exe crashes for them.  It also happens randomly when they aren't in it.  I have 2 instances in event viewer that are pulled up that show it crashing this morning at 6:45 am and 8:05 am.

 

Thanks for the help,

 

Tom

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! Scheduler crashes

[ Edited ]

Hello Tom,
Welcome to the Sage ACT! Community. Is it crashing on the server only or on the local machines as well? What does the event viewer say is the error? What does the ACT! Scheduler log say? What tasks do you have scheduled? Do the failures occur when the tasks try to execute? Also, please specify what version of ACT! you are using (from Help > About ACT!).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 6
Country: USA

Re: ACT! Scheduler crashes

Hi thank you for asking, and it is crashing on the server they all remote onto not local machines. It is Act 2009 11.0, Act scheduler says it's 11.1.183.0 as far as I can see it has 0 tasks scheduled and 0 in the logs.
Event viewer cause: KERNELBASE.dll
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
New Member
Posts: 6
Country: USA

Re: ACT! Scheduler crashes

Anything sir?

New Member
Posts: 6
Country: USA

Re: ACT! Scheduler crashes

Well bump I guess...
New Member
Posts: 6
Country: USA

Re: ACT! Scheduler crashes

No one has run into this issue?