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ACT Reporting slow - ACT for Workgroups 2006

New Member
Posts: 2
Country: United States

ACT Reporting slow - ACT for Workgroups 2006

We have a system that is running ACT! Premium for Workgroups 2006 Version, on a Dell PowerEdge SC1420 Xeon Dual 2.8, with 3 GB of Ram, running Server 2003 SP2.  Hard drives are - ST316002 3AS SCSI Disk Device (SATA).


We have about 73000 contacts, and 3 companies.


Reporting has been getting slower over time, and is now starting to affect more users.


I have run the Maintenance Check and Repair, but that did not seem to change the speed much at all.


Running a report from the server can take about 2-4 seconds, while running on an XP SP3 workstation (2.8 GHz, with 1 GB ram) takes almost 20 seconds to come up in the Preview.

Posts: 4,395
Country: USA

Re: ACT Reporting slow - ACT for Workgroups 2006

On the workstation, try running a report from a local database.  See if you have the same issue.  Are there other workstations access the shared database?  Do they also experience the same issue?