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ACT! Reporting issue

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Astute Commentator
Posts: 21
Country: United_Kingdom
Accepted Solution

ACT! Reporting issue

Hi all,

 

We use reporting regularly on ACT! and have never had any issues with it. However, we are now facing a problem in that every report template duplicates itself. When running a report, it never finishes, but repeats itself infinitely until stopped. Does anyone have any idea why this may have happened?

 

Thanks

 

Kirsty Taylor


Accepted Solutions
Solution
Accepted by topic author kirstyandjim
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT! Reporting issue

I have never heard of anything like this before so I have to assume that it's a problem with your system. You need to do systematic troubleshooting to track down the source of the problem starting with rebooting the system(s).

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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All Replies
Solution
Accepted by topic author kirstyandjim
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT! Reporting issue

I have never heard of anything like this before so I have to assume that it's a problem with your system. You need to do systematic troubleshooting to track down the source of the problem starting with rebooting the system(s).

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129