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ACT!Recording History not saved!

New Member
Posts: 8
Country: Ireland

ACT!Recording History not saved!

Good Morning, ACT2008 - The recording history is not saved.Any suggestion? thanks
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT!Recording History not saved!

Please provide some additional details regarding the issue:


- What type of history is not being saved?  Email? Word Processor?

- If email, are you using ACT! in conjunction with Outlook, or using and Internet Mail account?

- If Outlook, then what version of Outlook?  2002, 2003, 2007?

- What build of ACT! 2008 are you using?  Go to Help/About ACT! and look at version (10.0.1, 10.0.2, 10.0.3?)

- If using Outlook, have you added the ACT! address book to Outlook to enable the integration?  See these Knowledgebase articles:

Outlook 2002-2003: How to Add My ACT! Address Book to Microsoft® Outlook® 2003, Outlook 2002 (XP) or Outlook 2000

Outlook 2007: How To Add My ACT! By Sage Address Book To Microsoft® Outlook® 2007


Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.