Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT Reader won't install

Copper Contributor
Posts: 10
Country: United States

ACT Reader won't install

Attempting to install ACTReader on Win 10 system gives an 0xD0000135 error referencing Xenocode.  Would appreciate any assistance or suggestions.  Have tried running as Administrator with same result.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT Reader won't install

Are you talking about the ActReader program that is included with Act! or is this a 3rd party addon?  If it is an addon you'll need to get with the developer to resolve the issue.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Copper Contributor
Posts: 10
Country: United States

Re: ACT Reader won't install

The ACT Reader program downloaded from the ACT/Swiftpage website.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT Reader won't install

They'll need to update their application in that case.  It's possible that a later version of the ActReader application would work for you.

 

I uploaded the v17.1 version to my website.  Download it to a folder on your PC and see if it works.

 

www.snapintools.com/ActReader/actreader.exe

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Copper Contributor
Posts: 10
Country: United States

Re: ACT Reader won't install

Thanks.  Keeps asking for password, which I enter.  It closes and then asks for a password again.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: ACT Reader won't install

Sorry for the late response.  I'm just seeing this now.  You'll probably need to log in to the SQL database using SQL Management Express and manually change the password for the actreader account.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!