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ACT Quick attach tollbar missing from Outlook 365 V1710

New Member
Posts: 17
Country: Australia

ACT Quick attach tollbar missing from Outlook 365 V1710

Recently upgraded to new PC and although ACT! and Outllook (365 - 1710) are working together well, the Attach toolbar is missing in Outlook and inbound emails dont show in contact's history..

 

Tried steps in

file:///C:/ProgramData/Swiftpage%20ACT!%20LLC/Act!/19.2.146.0/WebHelp/Default.htm#2002

 

Get to Step 8 and no link to Custom Action appears on screen.

 

Can you please provide updated steps for Outlook 1710

 

Thank you

Administrator
Posts: 1,109
Country: United_Kingdom

Re: ACT Quick attach tollbar missing from Outlook 365 V1710

If the Attach to Act icons are missing, I'd recommend taking a look at the KB below:
http://kb.act.com/app/answers/detail/a_id/23022

However, the ability to create a custom rule isn't available in the latest versions of Office, as Microsoft have removed this feature.