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ACT! Pro 2012 Freezing Issue

New Member
Posts: 1
Country: United_Kingdom

ACT! Pro 2012 Freezing Issue

Upon opening ACT! Pro 2012, the program opens up and then freezes immediatly. I have tried uninstalling and reinstalling the program and checking the compatibility modes (running 64 bit version of windows 7. The program refuses to respond and I cannot click on any of the areas.

 

Any help would be useful please!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT! Pro 2012 Freezing Issue

Hello Tgwbecker,

Welcome to the Sage ACT! Online Community!

 

Which screen is it opening to?  Does it eventually open (after 5, 10, 15 minutes)?

 

If it is attempting to open to the Welcome screen, it could be that links on the Welcome screen are unable to access the internet.  Here is an article that may address your issue: KB Article 29261

Greg Martin
Sage