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ACT Pro 2011

New Member
Posts: 6
Country: USA

ACT Pro 2011

I am still not able to open ACT on a computer using a certain name and password but I can go to another computer and open using the same name and password.  I can open ACT using other person's names on the suspect computer.

I've tried a new password with no success.

Anyone have any suggestions.  ACT works but just not with the name I want to use.  The computer had a new hard drive a month ago and worked fine on the trial version of ACT.  Just ran out of time and had to register is when the issue occurred.

Thank you,

Dale ACTVHF

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT Pro 2011

What is the message you receive when attempting to open the database?

 

Your description sounds like there may be 2 databases with the same name, or the PAD file being used has become corrupted.  Try getting a new copy of the PAD file associated with the database > copy it to the problem workstation and then double click on it to attempt to open with the problem user name.

Greg Martin
Sage