05-24-2013 08:47 AM
I am still not able to open ACT on a computer using a certain name and password but I can go to another computer and open using the same name and password. I can open ACT using other person's names on the suspect computer.
I've tried a new password with no success.
Anyone have any suggestions. ACT works but just not with the name I want to use. The computer had a new hard drive a month ago and worked fine on the trial version of ACT. Just ran out of time and had to register is when the issue occurred.
05-28-2013 01:38 PM
What is the message you receive when attempting to open the database?
Your description sounds like there may be 2 databases with the same name, or the PAD file being used has become corrupted. Try getting a new copy of the PAD file associated with the database > copy it to the problem workstation and then double click on it to attempt to open with the problem user name.