ACT Pro 2011 running but can't see on screen

[VHFSales]

Yesterday ACT hiccupped when I tried to start it.  The Welcome screen showed up but not the login box.  I x’d out and restarted ACT and it seemed to start correctly but everything had re-set to default.  Also, when I tried to send an email from a contact page it told me there was no email client.  I used the wizard to tell it Outlook was my email client again.  Later in the day I had to restart my computer once again and this time when I tried to turn on ACT it popped up the login box but no Welcome screen and once I logged in, even though I could tell ACT was on it does not show up on my screen.  I hit alt+l then n and the search name box popes up so I know ACT is running but still not visible on my screen.  I’ve restored to an earlier time and still no luck.  What should I do?

[ghollister · Accepted solution]

Hello VHFSales,
Welcome to the Sage ACT! Community. See if the information in this Knowledgebase article helps:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2380...

[ghollister · Accepted solution]

Hello VHFSales,
Welcome to the Sage ACT! Community. See if the information in this Knowledgebase article helps:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2380...

[VHFSales]

Thank you very much for fast response!  It was out of viewing area which is what I thought it was, I just had no idea how to get it back.

[dburke22]

Were all of these articles eliminated?  I am experiencing this same problem and cannot find the referenced article using the link.  Thanks, Dave

[Roy_Laudenslager]

Many of the links here reference the Sage web site and those links are no longer valid. However the document ID number is valid on the Swiftpage/ACT! knowledgebase. Just search for the ID number.

[dburke22]

Thank you - found what I needed!