05-26-2012 04:05 PM
I recently upgraded my old ACT! 6.0 to ACT Pro 2011. Worked beautifully. All the fields and the database transferred AOK.
But my main reason for upgrading was when I used to send emails from ACT! 6.0 via ACT Email it was slow, buggy and used to crash.
I was excited about the new version being much faster and more stable but:
I can't get ACT Pro 2011 to work with Outlook Express. The following issues happen:
I set up Outlook Express in my Email Set up and it selected AOK but when I tested sending a mail merge, none of the messages sent, they all just disappeared. I checked sent and outbook in Outlook Express, none of them there. Then weirdly, I went back to email setup and neither Outlook Express nor ACT Email showed up as options in the Email Setup Wizard.
I quit all the programs, started again, this time they were both there. So I selected ACT Email as my preffered email setup, got it all working fine on a test. Tried to send another set of messages... nothing happened. So went back to Email Setup Wizard again and nothing there to select to setup as my email choice.
So do I:
1. Go back to and old slow but workable solution of using ACT 6.0?
2. Upgrade my Outlook Express to Microsoft Outlook v?? (dont' know which one.)
Also whatever I do, I want to keep all the messages I have in all the folders in my Outlook Express. It's a huge number and they are all important.. is this causing the problem? Too many messages in my Outlook Express?
05-29-2012 10:15 AM - edited 05-29-2012 10:15 AM
What version of Outlook Express do you have? Per the ACT! 2011 system requirements, you would need Microsoft Outlook Express 6.0 SP2. Also, upgrading to MS Outlook would be preferable - the integration with ACT! is much more robust and does not rely on the ACT! Email client.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.