Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT! Pro 2011 Exception Message

New Member
Posts: 4
Country: USA

ACT! Pro 2011 Exception Message

Good Morning Everyone.

 

I installed the recomended Windows updates last night as I left, and this morning, upon logon, and when attempting to open ACT, I am recieving an Exception Message about the current build operation.

 

ACT Error Msg

 

I attempted the old stand by, uninstall and reinstall, and I am still getting this message. Obviously I am suspecting the Windows updates as the culprit but currently have no ideas on how to fix the issue.

 

Can anyone offer any advice as to how I should proceed?

 

Many thanks in advance.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! Pro 2011 Exception Message

Hello Rue4471,
This error is usually due to a damaged ACT! preferences file, or in some cases user permissions. Please see the following Knowledgebase article for more information:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2586...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: USA

Re: ACT! Pro 2011 Exception Message

Thank you very much!