07-23-2014 11:31 PM
I have an issue while creating RDB for one of the user.
I did Manage Sync Set and created a sync set for one of the user and tried to create a RDB for him i gave the path to save RDB and set 90 days sync with attachment--> Network Sync --> gave server host name also tried with IP address as well finally clicked finish to create RDB but when it went to creation mode it says "Remote Database Creation Complete" in Sucessfull Tab it shows red (X) mark and in status it shows Access to path \\XXX that's it. I tried to this many times but was unable to do so, i checked the path as well changed the path gave the Folders full rights but all in vain.
Do anynone have solution for this issue, please let me know to get rid of it.
Attached is the screen shot for the reference.
07-24-2014 12:23 PM
Just to take permissions and networking issues off the table. Try creating the remote to the Root of C or D or to a single folder off of the root. For example, create the folder c:\Remotes and try and create the remote there. Does that work.?
The unc code in your screenshot causes me concern. The test I"m sugesting will help us narrow down the problem.
07-31-2014 01:20 AM
The permission was already given. As you suggested i tried to RDB on C: as well on D:/ drive but the same issue.
However i tried to investigate the issue and found that teh server ACT installation was with US region where as the client installation was UK, Australia/Asia and US. I donno this could be the reason or not. But i went ahead and reinstalled ACT with Australia/Asia for all system including Server and then tried i was able to create RDB without any Issue.
The issue was resolved
Thank you for your Support Jon.
Thanks and Regards,