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ACT Premium 2013 on Win 8 - not syncing Calendar

New Member
Posts: 14
Country: USA

ACT Premium 2013 on Win 8 - not syncing Calendar

I have a desktop with main database, my laptop has a remote database, it crashed, I reloaded everything, all my contacts sync, but when I set an appointment or a call on my calander, it does not syncronize those, it use to. I have checked every setting and cannot find out where to tell it to sync the calendars. When I click on help, it opens Explore to a blank page, whats up with that? Thanks for the help. Marc

Administrator
Posts: 262
Country: USA

Re: ACT Premium 2013 on Win 8 - not syncing Calendar

Hi Marc,

 

Sorry to hear that you are having difficulties. Can you please provide some details about your PC & laptop (type)?

 

Thank you,

Brittany Roberts

Brittany Roberts
Act! Digital Specialist
Employee
Posts: 11
Country: USA

Re: ACT Premium 2013 on Win 8 - not syncing Calendar

Hello Marc,

 

If I understand correctly your laptop crashed, and you recovered the data.  If this is the case I would recomend a new remote database that should correct any syncing issues.

 

Thank You,

James Starks