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ACT Premium 2007 asking for License Data

New Member
Posts: 1
Country: USA

ACT Premium 2007 asking for License Data

I have ACT Premium 2007 running on a terminal server for several remote users in different offices.  Everything was working until this morning.  One of the remote offices with 3 users are now getting an inquiry when opening up ACT.  The program is asking for the License data as if this was a new product.  I cannot get it to take me to the page to enter our license data.

The other 3 remote offices are not getting this inquiry.  Any help on why this occurred and how to correct it would be appreciated.

 

Pat

 

Bronze Contributor
Posts: 955
Country: Australia

Re: ACT Premium 2007 asking for License Data

Pat this is generally because of a windows update has reset the licensing service used by ACT. I have seen this on terminal server a number of times.

 

The following KB may assist

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2393...

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.