10-20-2010 11:31 AM
I have ACT Premium 2007 running on a terminal server for several remote users in different offices. Everything was working until this morning. One of the remote offices with 3 users are now getting an inquiry when opening up ACT. The program is asking for the License data as if this was a new product. I cannot get it to take me to the page to enter our license data.
The other 3 remote offices are not getting this inquiry. Any help on why this occurred and how to correct it would be appreciated.
10-26-2010 02:36 PM
Pat this is generally because of a windows update has reset the licensing service used by ACT. I have seen this on terminal server a number of times.
The following KB may assist