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ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

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New Member
Posts: 11
Country: USA

ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

WINDOWS 10

 

I INSTALLED V22 AND RESTORED A V18 DATABASE WITH THE LATEST UPDATE.

 

V22 .0.205.0 UPDATE 3

 

I run act as an administrator and i can backup the database.

 

Also i cannot send a vCard.

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Nickel Elite Contributor
Posts: 559
Country: Germany

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

Backup is a "dangerous" function that could be used to "steal" data. Should not be possible for anybody...
Send VCARD also allows to "export" data to someplace else and is therefore restricted to Admins an Managers in ACT!.
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
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New Member
Posts: 11
Country: USA

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

Thanks for the quick reply.

 

When i log into act normally I'm an administrator, so this doesn't allow me to send myself a vCard or backup?

 

Thanks in advance.

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Nickel Contributor
Posts: 293
Country: Canada

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

Are you using the Scheduler for your backup, Steve?

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New Member
Posts: 11
Country: USA

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

File>backup>database

 

I had to do a clean install of Windows 10 and could not verify my v18 account and serial number.

 

So i bought v22 and it is giving me problems.

 

I cannot send a vCard cannot backup the database.

 

The German guy, God bless his said that's dangerous.

 

That's nutz i back up Act almost everyday never had a problem in v18.

 

Love to be able to go back to v18 and dump v22 after spending $370 for it.

 

Thanks for your help in advance.

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Nickel Contributor
Posts: 293
Country: Canada

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

Have you tried modifying your backup location? I have the same version and have no problem backing up to alternative locations and to a USB stick.

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New Member
Posts: 11
Country: USA

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

I backup to two places:

 

The standard Act backup location and a second location in Dropbox.

 

If I'm an administrator i can backup in both locations.

 

If I log in normally I cannot backup to either location?!

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New Member
Posts: 11
Country: USA

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

When I downloaded and installed v22 I restored my most recent v18 database.

 

Don't know if there is an issue with that restore.  It seemed to restore normally.

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Nickel Contributor
Posts: 293
Country: Canada

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

When you say "If I log in normally" are you referring to your Windows 10 login?

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New Member
Posts: 11
Country: USA

Re: ACT PRO V22 CANNOT BACKUP DATABASE INLESS I OPEN ACT AS AN ADMINISTRATOR

I log in clicking the Act icon on the task bar for normal login.

 

Or I right click the icon in the start screen and click "run as administrator" to run it that way.  If I do i can run backups to two locations that i use.