ACT PRO V18 OUTLOOK ISSUES

[Steve Cihylik]

MS OFFICE 2016

WINDOWS 10

I HAD A MAJOR ISSUE WHEN DOING A CLEAN INSTALL OF W 10.

I COULDN'T REACTIVATE V18 BUT NOW THAT IS SOLVED.

I HAVE INSTALLED V18 ONCE AND REINSTALLED V18 ONCE.

DURING THE INSTALL I  GET A SCREEN THERE'S NO DEFAULT MAIL CLIENT; BUT THERE IS THE BOX IS CHECKED IN OUTLOOK.

WHEN I CHECK THE ACT ADDIN IN OUTLOOK I GET AN ERROR MESSAGE: 

LOAD BEHAVIOR: NOT LOADED. A RUN TIME ERROR OCCURRED DURING THE LOADING OF THE COM ADDIN.

WHEN I TRY TO SETUP OUTLOOK IN PREFERENCES I  GET A SCREEN THERE'S NO DEFAULT MAIL CLIENT; BUT THERE IS THE BOX IS CHECKED IN OUTLOOK..

THEN ACT ASKS ME IF I WANT TO REPAIR I CLICK YES AND IT GOES THROUGH A CMD PROCESS BUT I STILL CANNOT SET UP OUTLOOK.

THANKS IN ADVANCE THIS IS DRIVING ME F'N NUTZ.

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[Melville-Schellmann · Accepted solution]

Could you mark my answer as a "solution" to make it more visible for others?
TNX

[Melville-Schellmann]

Are you using a 64-bit Office Version?

[Steve Cihylik]

Melville,

That was the problem.  

I now remember v18 doesn't like Office 2016 64 bit.

First determined what Office was installed then I uninstalled Office 64 bit and installed 32 bit.

Act email works fine now.

Thanks a ton.

[Melville-Schellmann · Accepted solution]

Could you mark my answer as a "solution" to make it more visible for others?
TNX