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ACT PRO 2012 Letter Template Problem

New Member
Posts: 1
Country: USA

ACT PRO 2012 Letter Template Problem

I created a new letter/email template and am now trying to merge with the information in our database and the letter will not merge. not sure where to start or go with this any help would be appriciated.

Silver Contributor
Posts: 1,813
Country: USA

Re: ACT PRO 2012 Letter Template Problem

Here are some steps to try.

 

within ACT, go to write, letter.  Does it merge?

yes, look for problem with your template.

no, look for problems with act and word on your machine.

 

report back what you find?

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