11-06-2012 07:59 AM
I created a new letter/email template and am now trying to merge with the information in our database and the letter will not merge. not sure where to start or go with this any help would be appriciated.
11-06-2012 12:06 PM
Here are some steps to try.
within ACT, go to write, letter. Does it merge?
yes, look for problem with your template.
no, look for problems with act and word on your machine.
report back what you find?