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ACT! Outlook Attachments

Bronze Contributor
Posts: 1,393
Country: USA

ACT! Outlook Attachments

Ver 10

 

When saving an eMail in Outlook that has an attachment or two, it does not go to the ACT! database.  Only the text of the message is there.

 

Where do I look to fix this problem?

 

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Bronze Contributor
Posts: 955
Country: Australia

Re: ACT! Outlook Attachments

John,

 

In Outlook if you look in tools, Options and then select the ACT tab you can set the history options from subject and message to attach and this should then attach with the attachments.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.