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ACT! Outlook Attachments

Bronze Super Contributor
Posts: 1,508
Country: USA

ACT! Outlook Attachments

Ver 10


When saving an eMail in Outlook that has an attachment or two, it does not go to the ACT! database.  Only the text of the message is there.


Where do I look to fix this problem?



John Purdy
ACT! Premium V. 20.0.159
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
ACT CRM Advisor
Bronze Contributor
Posts: 955
Country: Australia

Re: ACT! Outlook Attachments



In Outlook if you look in tools, Options and then select the ACT tab you can set the history options from subject and message to attach and this should then attach with the attachments.

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.