08-29-2008 06:49 PM
I am a longtime ACT! user who recently upgraded to ACT 2008 and I am using Outlook 2007. For some reason the ACT! Outlook AddIn appears in the Trusted Center Add-Ins list but under Disabled Application Add-Ins section as opposed to the Active Application Add-Ins section. How do I enable this add-in so that it appears as an Active Application. Checking the box next to the ACT! Outlook AddIn selection in the Manage COM Add-Ins list leaves the Add-In as "unloaded".
Any suggestion would be welcome.
09-08-2008 11:39 AM
In Outlook 2007, go to Help/Disabled Items. Highlight the ACT line item and choose Enable. Restart Outlook. If this fails then there are two options:
- Run Office Diagnostics under the Help menu in Outlook
- The ACT! add-in may be damaged, so you will need to uninstall/reinstall ACT!
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
11-07-2008 01:20 PM
Maybe unistall and reinstall the ACT Address book from Outlook? Restart the machine in between.