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ACT! Outlook AddIn Disabled in Outlook 2007 - Unable to Enable

New Member
Posts: 1
Country: United States

ACT! Outlook AddIn Disabled in Outlook 2007 - Unable to Enable

I am a longtime ACT! user who recently upgraded to ACT 2008 and I am using Outlook 2007.  For some reason the ACT! Outlook AddIn appears in the Trusted Center Add-Ins list but under Disabled Application Add-Ins section as opposed to the Active Application Add-Ins section.  How do I enable this add-in so that it appears as an Active Application.  Checking the box next to the ACT! Outlook AddIn selection in the Manage COM Add-Ins list leaves the Add-In as "unloaded".

 

Any suggestion would be welcome.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! Outlook AddIn Disabled in Outlook 2007 - Unable to Enable

In Outlook 2007, go to Help/Disabled Items.  Highlight the ACT line item and choose Enable. Restart Outlook.  If this fails then there are two options:

 

- Run Office Diagnostics under the Help menu in Outlook

OR

- The ACT! add-in may be damaged, so you will need to uninstall/reinstall ACT!

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Avid Listener
Posts: 18
Country: United States

Re: ACT! Outlook AddIn Disabled in Outlook 2007 - Unable to Enable

how about moving the Act Add-in from disabled to enabled? 
Nickel Contributor
Posts: 220
Country: USA

Re: ACT! Outlook AddIn Disabled in Outlook 2007 - Unable to Enable

Maybe unistall and reinstall the ACT Address book from Outlook? Restart the machine in between.

 

Matt Pulsts
Your Intown Handyman
Atlanta, GA