07-13-2010 03:43 AM
I have a very strange problem. If I raise a letter in ACT (using Word) when I go to send this to the printer (Xerox C2424) it always goes to the default printer tray. However, this is not the tray I want to use. If I specify another tray it just ignores it and prints from the default tray anyway. Essentially I cant change a printer preference in a document raised from ACT. However this never happens when I just raise a Word doc outside of ACT.