Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT - Mail Merge Issue

New Member
Posts: 1
Country: United_Kingdom

ACT - Mail Merge Issue

I have a very strange problem.  If I raise a letter in ACT (using Word) when I go to send this to the printer (Xerox C2424) it always goes to the default printer tray.  However, this is not the tray I want to use.  If I specify another tray it just ignores it and prints from the default tray anyway.  Essentially I cant change a printer preference in a document raised from ACT.  However this never happens when I just raise a Word doc outside of ACT.

 

Help!!!