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ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Astute Commentator
Posts: 40
Country: USA

ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

It was working fine the other day, when I came into the office today when I try to import a contact from excel (either excel or csv forumat). I go through the import wizard, and then when I hit finish, it looks like it will start the import and then pops up and error. ACT then proceeds to freeze and crash.

 

I have even tried the contact import with only one person. Still the same thing.

 

"The error popopup says: Unhandled exception has occured in your application. If you hit continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediatly.

 

Object reference not set to an instance of an object."

 

 

Here is the detailed log:

 

See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object.    at Act.Framework.DataExchange.Act7.DatabasePhoneEntity.ToString()    at Act.Devices.Entities.EntityFieldData.GetStringValue()    at Act.Devices.Entities.FieldData.get_DataValue()    at Act.UI.DataExchange.DataExchangeConfirmMatch.UpdateLabelsAndFields(String[] fieldNames)    at Act.UI.DataExchange.DataExchangeConfirmMatch.LoadForContact()    at Act.UI.DataExchange.DataExchangeConfirmMatch.OnLoad(Object sender, EventArgs e)    at System.Windows.Forms.Form.OnLoad(EventArgs e)    at System.Windows.Forms.Form.OnCreateControl()    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)    at System.Windows.Forms.Control.CreateControl()    at System.Windows.Forms.Control.WmShowWindow(Message& m)    at System.Windows.Forms.Control.WndProc(Message& m)    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)    at System.Windows.Forms.ContainerControl.WndProc(Message& m)    at System.Windows.Forms.Form.WmShowWindow(Message& m)    at System.Windows.Forms.Form.WndProc(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies ************** mscorlib     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll ---------------------------------------- ActSage     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/ActSage.exe ---------------------------------------- Act.UI     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.dll ---------------------------------------- System.Windows.Forms     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5460 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.F... ---------------------------------------- System     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Drawing     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5462 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- Act.Shared.Utilities     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Utilities/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Ut... ---------------------------------------- Act.Shared.Licensing     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Licensing/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Li... ---------------------------------------- Act.Shared.Diagnostics     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Diagnostics/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.... ---------------------------------------- Act.Shared.Win32     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Win32/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Win32.... ---------------------------------------- System.Configuration     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configura... ---------------------------------------- Act.UI.Email     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Email/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Email.dll ---------------------------------------- System.Core     Assembly Version: 3.5.0.0     Win32 Version: 3.5.30729.5420 built by: Win7SP1     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- Act.CompositeExtensions.Unity     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.CompositeExtensions.Unity/13.1.111.0__ebf6b2ff4d0a08aa/Act.... ---------------------------------------- Microsoft.Practices.Composite     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Practices.Composite/1.0.0.0__ebf6b2ff4d0a08aa/Microso... ---------------------------------------- Act.Application.Interop     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Application.Interop/13.1.111.0__ebf6b2ff4d0a08aa/Act.Applic... ---------------------------------------- Act.Shared.UI.Utilities     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.UI.Utilities/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared... ---------------------------------------- Act.Shared.Diagnostics.DefectLogger     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Diagnostics.DefectLogger/13.1.111.0__ebf6b2ff4d0a08a... ---------------------------------------- System.Xml     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- Act.Shared.LicProvider     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.LicProvider/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.... ---------------------------------------- Act.Shared.Windows.Forms     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Windows.Forms/13.1.111.0__ebf6b2ff4d0a08aa/Act.Share... ---------------------------------------- Microsoft.Practices.Unity     Assembly Version: 1.2.0.0     Win32 Version: 1.2.0.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Practices.Unity/1.2.0.0__31bf3856ad364e35/Microsoft.P... ---------------------------------------- MemProfiler2     Assembly Version: 3.1.1.0     Win32 Version: 3.1.1.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/MemProfiler2.DLL ---------------------------------------- Microsoft.Practices.ObjectBuilder2     Assembly Version: 2.2.0.0     Win32 Version: 2.2.0.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Practices.ObjectBuilder2/2.2.0.0__31bf3856ad364e35/Mi... ---------------------------------------- Microsoft.Practices.Composite.UnityExtensions     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Practices.Composite.UnityExtensions/1.0.0.0__ebf6b2ff... ---------------------------------------- Act.UI.SageIntegration     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.SageIntegration/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Sage... ---------------------------------------- Act.Framework     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework/13.1.111.0__ebf6b2ff4d0a08aa/Act.Framework.dll ---------------------------------------- DevComponents.DotNetBar     Assembly Version: 4.1.0.0     Win32 Version: 4.1.0.6     CodeBase: file:///C:/Windows/assembly/GAC/DevComponents.DotNetBar/4.1.0.0__7eb7c3a35b91de04/DevComponents.DotN... ---------------------------------------- Act.UI.Core     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Core/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Core.dll ---------------------------------------- Act.Framework.Messaging     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.Messaging/13.1.111.0__ebf6b2ff4d0a08aa/Act.Framew... ---------------------------------------- Interop.ADChronopher     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC/Interop.ADChronopher/1.0.0.0__ebf6b2ff4d0a08aa/Interop.ADChronopher.... ---------------------------------------- Act.Framework.ComponentModel     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.ComponentModel/13.1.111.0__ebf6b2ff4d0a08aa/Act.F... ---------------------------------------- Act.Framework.ComponentModel.Core     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.ComponentModel.Core/13.1.111.0__ebf6b2ff4d0a08aa/... ---------------------------------------- Act.UI.SyncSetup     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.SyncSetup/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.SyncSetup.... ---------------------------------------- Act.UI.Activities.Views.Shared     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Activities.Views.Shared/13.1.111.0__ebf6b2ff4d0a08aa/Act... ---------------------------------------- Act.UI.Workflow     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Workflow/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Workflow.dl... ---------------------------------------- Act.Shared.Config     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Config/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Confi... ---------------------------------------- Act.UI.Updater     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Updater/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Updater.dll ---------------------------------------- Accessibility     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll ---------------------------------------- Genghis     Assembly Version: 0.3.958.30739     Win32 Version: 0.3.958.30739     CodeBase: file:///C:/Windows/assembly/GAC/Genghis/0.3.958.30739__f595a82b5e5c871c/Genghis.dll ---------------------------------------- Act.Framework.BusinessLink.Synchronization     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.BusinessLink.Synchronization/13.1.111.0__ebf6b2ff... ---------------------------------------- Act.Shared.Collections     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Collections/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.... ---------------------------------------- Act.Shared.Localization     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Localization/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared... ---------------------------------------- Act.Shared.Windows.Forms.Navigation     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Windows.Forms.Navigation/13.1.111.0__ebf6b2ff4d0a08a... ---------------------------------------- Act.UI.Widgets     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Widgets/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Widgets.dll ---------------------------------------- Infragistics2.Win.v8.2     Assembly Version: 8.2.20082.1000     Win32 Version: 8.2.20082.1000     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics2.Win.v8.2/8.2.20082.1000__7dd5c3163f2cd0cb/Infragi... ---------------------------------------- Infragistics2.Win.UltraWinExplorerBar.v8.2     Assembly Version: 8.2.20082.1000     Win32 Version: 8.2.20082.1000     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics2.Win.UltraWinExplorerBar.v8.2/8.2.20082.1000__7dd5... ---------------------------------------- Infragistics2.Shared.v8.2     Assembly Version: 8.2.20082.1000     Win32 Version: 8.2.20082.1000     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics2.Shared.v8.2/8.2.20082.1000__7dd5c3163f2cd0cb/Infr... ---------------------------------------- Act.Shared.Images     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Images/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Image... ---------------------------------------- Act.UI.Theme     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Theme/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Theme.dll ---------------------------------------- Act.Shared.ComponentModel     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.ComponentModel/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shar... ---------------------------------------- ACT.UI.Common.Images     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ACT.UI.Common.Images/13.1.111.0__ebf6b2ff4d0a08aa/ACT.UI.Common... ---------------------------------------- System.ServiceProcess     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceP... ---------------------------------------- System.Runtime.Serialization.Formatters.Soap     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Serialization.Formatters.Soap/2.0.0.0__b03f5f7f1... ---------------------------------------- Act.UI.Designer.Layout     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Designer.Layout/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Desi... ---------------------------------------- Act.UI.PickList     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.PickList/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.PickList.dl... ---------------------------------------- Act.UI.Designer.Controls     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Designer.Controls/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.De... ---------------------------------------- Act.UI.LookupsResources     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.LookupsResources/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Loo... ---------------------------------------- Act.Shared.Windows.Forms.Charting     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Windows.Forms.Charting/13.1.111.0__ebf6b2ff4d0a08aa/... ---------------------------------------- ChartFX.WinForms     Assembly Version: 7.0.2664.18481     Win32 Version: 7.0.2664.18481     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ChartFX.WinForms/7.0.2664.18481__a1878e2052c08dce/ChartFX.WinFo... ---------------------------------------- ChartFX.WinForms.Base     Assembly Version: 7.0.2664.18346     Win32 Version: 7.0.2664.18346     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ChartFX.WinForms.Base/7.0.2664.18346__a1878e2052c08dce/ChartFX.... ---------------------------------------- ChartFX.WinForms.Adornments     Assembly Version: 7.0.2664.18371     Win32 Version: 7.0.2664.18371     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/ChartFX.WinForms.Adornments/7.0.2664.18371__a1878e2052c08dce/Ch... ---------------------------------------- C1.Win.C1FlexGrid     Assembly Version: 2.5.20042.160     Win32 Version: 2.5.20042.167     CodeBase: file:///C:/Windows/assembly/GAC/C1.Win.C1FlexGrid/2.5.20042.160__c9c7ad9c0a5706c9/C1.Win.C1FlexGrid.... ---------------------------------------- C1.Common     Assembly Version: 1.0.20031.116     Win32 Version: 1.0.20042.118     CodeBase: file:///C:/Windows/assembly/GAC/C1.Common/1.0.20031.116__e272bb32d11b1948/C1.Common.dll ---------------------------------------- AccountingLinkConversion     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/AccountingLinkConversion.DLL ---------------------------------------- Act.Devices.UI.Plugin     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Act.Devices.UI.Plugin.DLL ---------------------------------------- Act.UI.InternetServices.Plugins     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Act.UI.InternetServices.Plugins.D... ---------------------------------------- ACTSPE2005     Assembly Version: 13.0.45.0     Win32 Version: 13.0.45.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/ACTSPE2005.DLL ---------------------------------------- System.Workflow.Activities     Assembly Version: 3.0.0.0     Win32 Version: 3.0.4203.5420 (Win7SP1.030729-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Workflow.Activities/3.0.0.0__31bf3856ad364e35/System.Wor... ---------------------------------------- System.Workflow.ComponentModel     Assembly Version: 3.0.0.0     Win32 Version: 3.0.4203.5420 (Win7SP1.030729-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Workflow.ComponentModel/3.0.0.0__31bf3856ad364e35/System... ---------------------------------------- MobilityMenuPlugin     Assembly Version: 1.4.542.0     Win32 Version: 1.4.542.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/MobilityMenuPlugin.DLL ---------------------------------------- Castle.Windsor     Assembly Version: 1.0.3.0     Win32 Version: 1.0.3.4333     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Castle.Windsor.DLL ---------------------------------------- Castle.Core     Assembly Version: 1.0.3.0     Win32 Version: 1.0.3.4333     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Castle.Core.DLL ---------------------------------------- Castle.MicroKernel     Assembly Version: 1.0.3.0     Win32 Version: 1.0.3.4333     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Castle.MicroKernel.DLL ---------------------------------------- Castle.DynamicProxy2     Assembly Version: 2.0.3.0     Win32 Version: 2.0.3.4333     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/Castle.DynamicProxy2.DLL ---------------------------------------- NLog     Assembly Version: 1.0.0.505     Win32 Version: 1.0.0.505     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/NLog.DLL ---------------------------------------- MobilityServicesPlugin     Assembly Version: 1.4.542.0     Win32 Version: 1.4.542.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/Plugins/MobilityServicesPlugin.DLL ---------------------------------------- MobilityDiscoverabilityInterface     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/MobilityDiscoverabilityInterface.DLL ---------------------------------------- MobilityCommon     Assembly Version: 1.4.542.0     Win32 Version: 1.4.542.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/MobilityCommon.DLL ---------------------------------------- MobilityDiscoverability     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Program%20Files%20(x86)/ACT/Act%20for%20Windows/MobilityDiscoverability.DLL ---------------------------------------- Act.UI.Dialogs     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Dialogs/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Dialogs.dll ---------------------------------------- Act.UI.WordProcessor     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.WordProcessor/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.WordPr... ---------------------------------------- Act.Framework.MailMerge     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.MailMerge/13.1.111.0__ebf6b2ff4d0a08aa/Act.Framew... ---------------------------------------- Act.CompositeExtensions     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.CompositeExtensions/13.1.111.0__ebf6b2ff4d0a08aa/Act.Compos... ---------------------------------------- System.Runtime.Remoting     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtim... ---------------------------------------- Act.Framework.Interop     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.Interop/13.1.111.0__ebf6b2ff4d0a08aa/Act.Framewor... ---------------------------------------- C1.Win.C1Spell     Assembly Version: 1.2.20041.42     Win32 Version: 1.2.20043.50     CodeBase: file:///C:/Windows/assembly/GAC/C1.Win.C1Spell/1.2.20041.42__f6f2c1ef135ddbd4/C1.Win.C1Spell.dll ---------------------------------------- ActEmailConnectorMetaData     Assembly Version: 1.0.0.0     Win32 Version: 12.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC/ActEmailConnectorMetaData/1.0.0.0__ebf6b2ff4d0a08aa/ActEmailConnecto... ---------------------------------------- TAPIEx_Wrap     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC/TAPIEx_Wrap/1.0.0.0__ebf6b2ff4d0a08aa/TAPIEx_Wrap.dll ---------------------------------------- Act.Framework.DataExchange     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.DataExchange/13.1.111.0__ebf6b2ff4d0a08aa/Act.Fra... ---------------------------------------- Act.Outlook.Sync.Common     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Sync.Common/13.1.111.0__ebf6b2ff4d0a08aa/Act.Outloo... ---------------------------------------- Act.Data     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Data/13.1.111.0__ebf6b2ff4d0a08aa/Act.Data.dll ---------------------------------------- Act.Data.ActDb     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Data.ActDb/13.1.111.0__ebf6b2ff4d0a08aa/Act.Data.ActDb.dll ---------------------------------------- System.Data     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- Act.Data.Resources     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Data.Resources/13.1.111.0__ebf6b2ff4d0a08aa/Act.Data.Resour... ---------------------------------------- System.Transactions     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)     CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions... ---------------------------------------- System.EnterpriseServices     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.Enterp... ---------------------------------------- Microsoft.mshtml     Assembly Version: 7.0.3300.0     Win32 Version: 7.0.3300.0     CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll ---------------------------------------- System.Workflow.Runtime     Assembly Version: 3.0.0.0     Win32 Version: 3.0.4203.5420 (Win7SP1.030729-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Workflow.Runtime/3.0.0.0__31bf3856ad364e35/System.Workfl... ---------------------------------------- Act.Framework.Synchronization     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.Synchronization/13.1.111.0__ebf6b2ff4d0a08aa/Act.... ---------------------------------------- System.ServiceModel     Assembly Version: 3.0.0.0     Win32 Version: 3.0.4506.5420 (Win7SP1.030729-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.ServiceModel/3.0.0.0__b77a5c561934e089/System.ServiceMod... ---------------------------------------- System.Management     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.d... ---------------------------------------- Act.UI.Contacts.Views     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Contacts.Views/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Conta... ---------------------------------------- Act.UI.TabPage     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.TabPage/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.TabPage.dll ---------------------------------------- System.Web     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll ---------------------------------------- Act.Framework.BusinessLink.LinkConnector     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.BusinessLink.LinkConnector/13.1.111.0__ebf6b2ff4d... ---------------------------------------- Act.Framework.SageIntegration     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.SageIntegration/13.1.111.0__ebf6b2ff4d0a08aa/Act.... ---------------------------------------- Act.Framework.BusinessLink.Messaging     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.BusinessLink.Messaging/13.1.111.0__ebf6b2ff4d0a08... ---------------------------------------- Infragistics.Act.Win.UltraWinSchedule     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics.Act.Win.UltraWinSchedule/13.1.111.0__ebf6b2ff4d0a0... ---------------------------------------- Infragistics.Act.Win     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics.Act.Win/13.1.111.0__ebf6b2ff4d0a08aa/Infragistics.... ---------------------------------------- Infragistics.Act.Shared     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Infragistics.Act.Shared/13.1.111.0__ebf6b2ff4d0a08aa/Infragisti... ---------------------------------------- autocomplete     Assembly Version: 1.0.0.0     Win32 Version: 1.0.0.0     CodeBase: file:///C:/Windows/assembly/GAC/autocomplete/1.0.0.0__ebf6b2ff4d0a08aa/autocomplete.dll ---------------------------------------- System.Design     Assembly Version: 2.0.0.0     Win32 Version: 2.0.50727.5460 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll ---------------------------------------- m5hlbstz     Assembly Version: 13.1.111.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- y3bnjvh1     Assembly Version: 13.1.111.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- ybfjc7up     Assembly Version: 13.1.111.0     Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- Act.Devices.Plugin     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Devices.Plugin/13.1.111.0__ebf6b2ff4d0a08aa/Act.Devices.Plu... ---------------------------------------- Act.Outlook.Service.Interfaces     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Service.Interfaces/13.1.111.0__ebf6b2ff4d0a08aa/Act... ---------------------------------------- Act.Outlook.Service.Desktop     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Service.Desktop/13.1.111.0__ebf6b2ff4d0a08aa/Act.Ou... ---------------------------------------- Act.Outlook.Service.Shared     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Service.Shared/13.1.111.0__ebf6b2ff4d0a08aa/Act.Out... ---------------------------------------- Act.Shared.Messaging     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Messaging/13.1.111.0__ebf6b2ff4d0a08aa/Act.Shared.Me... ---------------------------------------- Act.Framework.Synchronization.Remoting     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.Synchronization.Remoting/13.1.111.0__ebf6b2ff4d0a... ---------------------------------------- Act.Outlook.Integration     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Integration/13.1.111.0__ebf6b2ff4d0a08aa/Act.Outloo... ---------------------------------------- Microsoft.Practices.Unity.Configuration     Assembly Version: 1.2.0.0     Win32 Version: 1.2.0.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.Practices.Unity.Configuration/1.2.0.0__31bf3856ad364e... ---------------------------------------- Act.Outlook.Win.Integration     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Outlook.Win.Integration/13.1.111.0__ebf6b2ff4d0a08aa/Act.Ou... ---------------------------------------- Act.UI.Remoting.Common     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Remoting.Common/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Remo... ---------------------------------------- Act.UI.ActivityViews.Widgets.TimeSelector     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.ActivityViews.Widgets.TimeSelector/13.1.111.0__ebf6b2ff4... ---------------------------------------- Act.UI.Import     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Import/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Import.dll ---------------------------------------- Act.UI.DataExchange     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.DataExchange/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.DataExc... ---------------------------------------- Act.Devices.Entities     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Devices.Entities/13.1.111.0__ebf6b2ff4d0a08aa/Act.Devices.E... ---------------------------------------- Act.UI.Activities.Views     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.UI.Activities.Views/13.1.111.0__ebf6b2ff4d0a08aa/Act.UI.Act... ---------------------------------------- Act.Shared.Windows.Forms.NotificationItem     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Shared.Windows.Forms.NotificationItem/13.1.111.0__ebf6b2ff4... ---------------------------------------- Microsoft.Office.Interop.Excel     Assembly Version: 10.0.4504.0     Win32 Version: 10.0.4504     CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.Office.Interop.Excel/10.0.4504.0__31bf3856ad364e35/Microso... ---------------------------------------- Act.Framework.DataExchange.Act6     Assembly Version: 13.1.111.0     Win32 Version: 13.1.111.0     CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Act.Framework.DataExchange.Act6/13.1.111.0__ebf6b2ff4d0a08aa/Ac... ----------------------------------------

************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled.

For example:

<configuration>     <system.windows.forms jitDebugging="true" /> </configuration>

When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.

 

Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Forgot to say: I am running ACT PRO 2011

 

Thanks!

Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Any ideas?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Here are some steps to troubleshoot and isolate the issue:

- Is this a shared database?  If yes, do other users also have the issue?

- Is database local to your computer?  If not, attempt import on computer hosting database.

- Open Demo database (or create a new database) and test import into it.  Successful or same error?  This will show issue is either with database (demo successful) or ACT! install (both have error).

 

Things to try:

- Run Tools > Database Maintenance > Check and Repair

- Delete ACT! Preference files (use "Alternate Method: Manually Rebuilding Preferences"): KB Article 14770

 

Greg Martin
Sage
Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Hey Greg,

 

I appreciate your reply.

 

The database is shared through a PAD over the network.

The error pops up on every pc, even the host.

 

I have done a check and repair to no avail.

 

 

I will try the rebuilding preferences and the demo and will let you know.

 


Thanks again!

Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Ok... so rebuilding the preferences didnt work.

 

However when I made the demo database and tried, it worked without the error.

 

 

The problem obviously lies in my database.... how do I go about fixing this?

 

 

Thanks again, I appreciate the help greatly!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Just to make sure... when you opened the demo database - was it on the host machine or a workstation?  If it was a workstation, open the demo on the host machine and test.

 

Here is an article with further instructions for maintenance for your database: KB Article 26854

Note: Always create a backup of the database before running maintenance.

Greg Martin
Sage
Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Yes it was on the host database

so I should follow that file?
Astute Commentator
Posts: 40
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Hello again

 

Unfortunetly the repair and reindex and everything did not work.

 


Still getting the same error when trying to import

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT Gives Error Upon Excel Contact Import, and Then Crashes... Please help!

Since it is database specific, it can be very hard to correct... Try restoring a backup of the database using the File > Restore > Database > 'Restore As' option. You will be prompted to provide a different database name. Once restored, test the new database.

The thought here is that recreating the database may clean up the corruption.
Greg Martin
Sage