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ACT! Freezes

Tuned Listener
Posts: 41
Country: USA

ACT! Freezes

Whenever I print a report, ACT! freezes up.  Any suggestions about how to stop this?

 

Jeff
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT! Freezes

One specific report or all reports?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 9
Country: USA

Re: ACT! Freezes

Hello - ACT! 2011 Pro is completely freezing up when I try to associate a company or group with a calendar entry such as a To-Do.  This seems to happen just about every time and Ctrl Alt Del is my only way out.  Up until now ACT has been fairly stable but since I've started using Group/Companies it is quite unstable.  I do have TopLine Design installed if that matters.  Any suggestions? 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT! Freezes

It may be that the pop-up window is displaying 'out of view'.  Here is an article with instructions for addressing this issue: KB Article 27869

Greg Martin
Sage
Copper Contributor
Posts: 9
Country: USA

Re: ACT! Freezes

Thank you!  That was it.  The pop up window was hidden behind other windows.  Thank you very much.