05-18-2020 09:46 AM
05-23-2020 09:01 AM
05-26-2020 07:41 AM
AMA Campaigns deduplicate off of the email address by design. When someone fills out your landing page for a second time it does not put that email address back at the top of the campaign. If you open the end step on your compaign and select 'Manage Subscribers' you'll see the names that went through the campaign.
They would need to be completely removed from the drip campaign in order to start them over, and you can't remove them once they've gone through a completed drip. I tested out various methods for removing from the response campaign during the landing page end actions in an attempt to see if it would re-queue them through the campaign, but I'm not having any luck.
We're at the crossroads of two systems. The landing pages are designed to take data and update Act!, then have the option of going to a campaign after completion. Drip campaigns are designed to keep you from accidentally spamming someone with repeated emails, ergo dedupes per campaign. I don't believe the function you desire can overcome this hump.
If any Swiftpage employee has anything else to offer or any updates with future features that I'm not aware of that would be very helpful here.
05-26-2020 07:59 AM
05-26-2020 10:19 AM
Until they do it a third time, yes.
05-26-2020 10:24 AM
05-26-2020 10:25 AM - edited 05-26-2020 10:43 AM
In my experience when you remove a person from a campaign it keeps them in the campaign with a status of 'Stop'. I'll give it a try though!