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ACT Email editor does not send unless outlook is launched.

New Member
Posts: 10
Country: United States

ACT Email editor does not send unless outlook is launched.

I am using Outlook 2003 and ACT 11.1.  When I use the ACT email editor to compose and send; the message stays in the outbox until I launch Outlook. The ACT outlook service is running. Is this a normal behavior?

 

I would prefer to use the ACT editor and not run Outlook at all. The lack of customized port settings in ACT is preventing this.

 

When can we expect to see the ability to change port settings?

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT Email editor does not send unless outlook is launched.

The ACT! email client can only place the outgoing message into the Outlook outbox, Outlook does that actual send so it has to be open to send.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 10
Country: United States

Re: ACT Email editor does not send unless outlook is launched.

Roy,

 

Thank you for the response. It is what I feared. Not much has changed. The ACT email component continues to be useless.  It would be nice to not have the expense of Outlook to get the features that we have already paid for in ACT.