09-26-2011 11:55 AM
When I choose to attach an e-mail to a contact I receive this error message "Your Administrator has disabled emails from being attached to user records. Some or all of these emails may not be attached."
I click OK and I then proceed to choose clients from the list to attach the e-mail. How do I get rid of that error message? I am the only user of this database.
09-27-2011 09:19 AM
It appears the setting to allow emails being attached to user records has been disabled. This can be enabled through the Tools > Preferences > Admin tab (far right). Put a check mark in the box for "Allow history creation for e-mails sent from a user of this database to another user" and click OK to apply the change.
09-27-2011 10:42 AM