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ACT Conversion

Tuned Listener
Posts: 16
Country: USA

ACT Conversion

Hello,

 

I'm currently converting one of my databases from ACT 6.0 to ACT 10.0.  Everything seems to go fine during the conversion process until it hits activities.  It's at that point that the conversion stops and I receive the error "Start Index cannot be less than zero, parameter name -- start index."  I've tried repairing the database a few times with actdiag, but it doesn't seem to of had any effect.  Any help with this matter is greatly appreciated.

Bronze Contributor
Posts: 955
Country: Australia

Re: ACT Conversion

If you have a modified version 6 database it may be as simple as one of the modifications needs to be renormalised to the version 6 standard and then converted. You should consider making contact with your local ACT consultant who has probably experienced this previously and could assist with your conversion. Ofcourse there is a cost involved but your time is worth money isn't it?
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT Conversion

This error can indicate corruption to activities in your ACT 6.0 database.  Please refer to the following Knowledgebase article for an explanation and possible solution:

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1413...

 

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.