Has anyone ever seen that sometimes Outlook will display the FAX number of a contact that has been sync'd from ACT to display as an eMail address?
This typically happens when I schedule a meeting in Outlook and enter a person's name. When the name is not displayed as having an eMail address, I then click on Alt-K to ask Outlook to find the eMail address. It is at this point that it will return 2 eMail addresses: the correct address and then the FAX number in the form of an eMail address.
John Purdy ACT! Premium V. 126.96.36.199 Update 3 HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD. ACT CRM Advisor